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09:30
- • Explore the differences between cloud-hosted and cloud-native systems and how they impact retail efficiency. • Understand how adopting a cloud-native approach reduces cybersecurity risks and enhance …
09:37
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Sponsored by:
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Sponsored by:
09:40
- Achieving a deeper understanding of how the economy is impacting your customers desire to spend Refining your marketing strategy to reflect a tougher economic climate Making stores more experiential …
- The opening presenter will review the last year of trading and examine the impact that rapid technology innovation is having upon reshaping teams across both store and online channels. The new dynamic …
10:10
- Retail crime is on the rise, consumer behaviour continues to change and retail operations are evolving. All of this makes the role of loss prevention and security teams more challenging. In this sessi …
10:20
- After a much applauded transformation of their technology stack, Our apparel speaker and their team have spent a period “trading” in a new simpler environment. With fully integrated store and online s …
10:50
- Supplier funding is a key driver of profitability for retailers, often making the difference between success and struggle. In this talk, hosted by Alexandra Correa, discover how leading retailers use …
11:00
- This speaker has led the transformation journey at Currys to expand beyond the traditional product ranges, seizing all opportunities to push the boundaries of category and SKU to grow the business. H …
11:30
- In a composable world collaboration is key to unlocking success. Customers, vendors, integrators and service providers must work together to achieve more with less. The shift from traditional programs …
11:40
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Speakers
- A panel focused on trading—not about oversharing or protecting their own businesses, but about exploring the ways in which technology is impacting and influencing the trading operations and outcomes o …
12:50
- • Discover how advanced scheduling software helps UK retailers streamline workforce planning and reduce inefficiencies. • Learn how AI-powered tools enable real-time schedule adjustments to meet chang …
13:10
13:15
- In retail, we’ve seen it all from the “gold build” days where tills were wrapped in cotton wool to vast sums spent “just in case” the comms went down. The arguments to retain this funding rather than …
13:30
- The European retail landscape has shifted dramatically in the last 12 months. Between inflation pressures, sustainability demands, and digital-savvy shoppers expecting a seamless experience, nailing s …
13:55
- Understanding the key data trends of workforce happiness, the industry’s flight risk and wellbeing risk Evaluating what this could mean for the industry workforce and the financial impact this can hav …
- Operating omnichannel retail at scale has grown increasingly complex in recent years, with trading data now feeding across mixed baskets, marketplaces and extended range platforms. To succeed, retail …
- The moderator will ask some of the following questions as well as asking the audience to offer some questions of their own: How are retailers balancing cost-of-living concerns with demand for more pur …
14:10
- Identify more of your anonymous in-store shoppers by connecting them to your app via WhatsApp. Drive app installs directly from physical stores using QR codes that seamlessly launch conversational exp …
14:35
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Richard Lim, CEO, of Retail Economics will present the findings for their latest research analysing the impact of the Budget on the UK retail industry. Based on research of over 100 UK retailers, the
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Speakers
- In the recent turbulent few years, some brands have managed to grow consistently and thoughtfully, expanding across all channels and into new territories. Maintaining growth in a challenging retail ec …
14:50
- Open source AI technology is reshaping the retail industry, enabling businesses to innovate, grow and adapt to increasing consumer demands. In this session, we’ll explore how open source AI solutions …
15:15
- The moderator will ask some of the following questions as well as asking the audience to offer some questions of their own: How has retail leadership changed over the last few years and which new ski …
- How do you approach a trading calendar when your brand has unique associations in different regions? How does retail merchandising differ in the US from Europe? And how can you truly protect margin wh …
- The moderator will ask some of the following questions as well as asking the audience to offer some questions of their own: Which retailers are currently standing out from the crowd as having naile …
15:30
- This session will uncover how AI innovations are transforming retail - from predictive analytics and hyper-personalization to supply chain breakthroughs - reshaping the future of consumer engagement, …
09:30
- The session will explore the current state of store operations and the overload that store leaders face in terms of reports, emails, and dashboards. Recent findings from work with world leading retail …
09:37
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Sponsored by:
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Sponsored by:
09:40
- How has the retail media industry developed in the last two years and what does success look like today? What does a successful media strategy look like and what learnings can you share? What does …
- Quick Service restaurants have entered a new era with the rise of last-mile delivery services. Competition and selection is happening within a few walled gardens, and whilst habits are formed quickly …
- Cultivating a culture of responsibility by empowering others to embrace sustainable practices Fostering a workforce that embodies and advocates eco-conscious brand values Weaving eco-conscious decis …
10:10
- Today’s retailers have a burden of infinite solutions to choose from as the whole world is their shopping audience. This joint tech talk will discuss how GLORY and Flooid blend configurability, compos …
10:20
- Fireside Chat: Making AI Truly Operational To Drive Performance Through Harnessing The Power Of Your Data The moderator will ask some of the following questions as well as asking the audience to offer …
- The impact of high-performing DTC brands on physical retail has been felt across almost every sector. Beauty, apparel, jewelry and sports are now shifting seismically to accommodate these new brand ow …
- The moderator will ask some of the following questions as well as asking the audience to offer some questions of their own: How is sustainability being defined in 2025 from a retail point of view? …
10:50
- Retail success starts with empowered frontline managers. Learn how M&S is freeing up managers’ time to focus on driving productivity, enhancing customer sentiment, and growing store revenue—all while …
11:00
- With big scary SKU volumes, millions of pages and page views, a myriad of categories and corresponding priorities, digital retail at scale can be daunting. This session will focus on exploring digital …
11:30
- The impact of digital signage on sales across retail and QSR The ways that digital signage can gather and use customer data to create personal experiences and drive sales The way the use of integrated …
11:40
- The history of AI investment at Kingfisher, and the rapid development of its strategy in line with the ‘Powered by Kingfisher’ ethos The differences between traditional and Generative AI, and the us …
- Inheriting the tech stack from a predecessor is always tricky. The modern-day digital team is distributed but stacked with work, and retail is a business dominated by the trading calendar. How do you …
12:10
- • Is AI the new buzzword in retail? • Real-world use cases of AI in retail • The benefits AI can bring when used effectively • Potential pitfalls and key considerations to watch out for 3 main takeawa …
12:50
- A shocking 40% of retail workers report feeling unsafe at work. Rising customer rudeness and incivility drive high turnover, reducing productivity and impacting customer satisfaction—with serious busi …
13:10
13:15
- Delivering frictionless experiences that capture shopper’s interest immediately to overcome shorter attention spans Understanding how retailers can quickly adapt to and embrace the latest trends and t …
- The outdoor retail sector has often been described as chaotic and challenging, with pockets of brilliance alongside moments of disaster. Our speaker will take you through an ambitious and comprehensiv …
13:30
- This session explores the revolutionary impact of biometric technologies on the future of payment systems. As we move towards a cashless society, biometric authentication is emerging as a game-changer …
13:55
- When our speaker looked at the very best of eCommerce technology, he identified tools that could transform the holiday business. Trading variables like they were loyalty points made huge improvements …
- Revolutionising fashion retail: the rise of rapid delivery The future of consumers expectations Merging convenience and customisation From clicks to closets: The customer journey in 90 Minutes
14:35
- The future of retail is personal - and everyone agrees. Empower your store staff to engage more meaningfully by using clienteling tools that provide deep insights into your customers’ tastes and pref …
14:50
15:15
- The moderator will ask some of the following questions as well as asking the audience to offer some questions of their own: How are retailers defining omnichannel retailing today and how will this l …
- Emerging from social channels are skilled, experienced brand owners who are building personal retail offerings that are deeply associated with their own channels, and aligned to their audiences. These …
15:30
- • Learn how Footasylum created a frictionless checkout experience by enabling customers to pay anywhere in the store. • Discover how reducing fixed checkout points streamlined store layout and improve …