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09:40
  1. Spectacular Headline Stage
    30 mins
    Achieving a deeper understanding of how the economy is impacting your customers desire to spend Refining your marketing strategy to reflect a tougher economic climate  Making stores more experiential …
  2. Magnificent Stage
    30 mins
    Jacqueline will review the last year of trading and examine the impact that rapid technology innovation is having upon reshaping teams across both store and online channels. The new dynamic of remote …
  3. Wondrous Stage
    30 mins
10:20
  1. Spectacular Headline Stage
    30 mins
  2. Magnificent Stage
    30 mins
    After a much applauded transformation of the Belstaff technology stack, Navid and the team have spent a period “trading” in a new simpler environment. With fully integrated store and online systems co …
  3. Wondrous Stage
    30 mins
11:00
  1. Spectacular Headline Stage
    30 mins
    Understanding which costs are rising and how this will develop Assessing how to maximise efficiencies throughout the retail organisation to keep costs under control Evaluating which technologies will …
  2. Magnificent Stage
    30 mins
    Komal Koul has led the transformation journey at Currys to expand beyond the traditional product ranges, seizing all opportunities to push the boundaries of category and SKU to grow the business.  Her …
  3. Wondrous Stage
    30 mins
11:40
  1. Spectacular Headline Stage
    30 mins
  2. Magnificent Stage
    30 mins
    A panel focused on trading—not about oversharing or protecting their own businesses, but about exploring the ways in which technology is impacting and influencing the trading operations and outcomes o …
  3. Wondrous Stage
    30 mins
13:15
  1. Spectacular Headline Stage
    30 mins
  2. Magnificent Stage
    30 mins
    In retail, we’ve seen it all from the “gold build” days where tills were wrapped in cotton wool to vast sums spent “just in case” the comms went down. The arguments to retain this funding rather than …
  3. Wondrous Stage
    30 mins
13:55
  1. Spectacular Headline Stage
    30 mins
    Assessing how the October 2024 budget and a Labour government has impacted the retail sector Predicting where the UK economy is likely to go in the next two years and how retailers can plan accordingl …
  2. Magnificent Stage
    30 mins
    Operating omnichannel retail at scale has grown increasingly complex in recent years,  with trading data now feeding across mixed baskets, marketplaces and extended range platforms. To succeed, retail …
  3. Wondrous Stage
    30 mins
14:35
  1. Spectacular Headline Stage
    30 mins
  2. Magnificent Stage
    30 mins
    In the recent turbulent few years, some brands have managed to grow consistently and thoughtfully, expanding across all channels and into new territories. Maintaining growth in a challenging retail ec …
  3. Wondrous Stage
    30 mins
15:15
  1. Spectacular Headline Stage
    45 mins
    The moderator will ask some of the following questions as well as asking the audience to offer some questions of their own:  How has retail leadership changed over the last few years and which new ski …
  2. Magnificent Stage
    45 mins
    How do you approach a trading calendar when your brand has unique associations in different regions? How does retail merchandising differ in the US from Europe? And how can you truly protect margin wh …
  3. Wondrous Stage
    45 mins
    The moderator will ask some of the following questions as well as asking the audience to offer some questions of their own:    Which retailers are currently standing out from the crowd as having naile …
09:40
  1. Spectacular Headline Stage
    30 mins
  2. Magnificent Stage
    30 mins
    Quick Service restaurants have entered a new era with the rise of last-mile delivery services. Competition and selection is happening within a few walled gardens, and whilst habits are formed quickly …
  3. Wondrous Stage
    30 mins
      Cultivating a culture of responsibility by empowering others to embrace sustainable practices Fostering a workforce that embodies and advocates eco-conscious brand values Weaving eco-conscious decis …
10:20
  1. Spectacular Headline Stage
    30 mins
      Understanding the real impact of Brexit on UK retailers trading abroad Evaluating which markets offer the best growth opportunities and how you can access them effectively  Overcoming the internatio …
  2. Magnificent Stage
    30 mins
    The impact of high-performing DTC brands on physical retail has been felt across almost every sector. Beauty, apparel, jewelry and sports are now shifting seismically to accommodate these new brand ow …
  3. Wondrous Stage
    30 mins
    The moderator will ask some of the following questions as well as asking the audience to offer some questions of their own:  How is sustainability being defined in 2025 from a retail point of view?   …
11:00
  1. Spectacular Headline Stage
    30 mins
  2. Magnificent Stage
    30 mins
    Big scary SKU volumes, Millions of pages and page views, a myriad of categories and corresponding priorities. This session will focus on digital retail at scale, from the perspective of a product lead …
11:40
  1. Spectacular Headline Stage
    30 mins
      The history of AI investment at Kingfisher, and the rapid development of its strategy in line with the ‘Powered by Kingfisher’ ethos The differences between traditional and Generative AI, and the us …
  2. Magnificent Stage
    30 mins
    Inheriting the tech stack from a predecessor is always tricky. The modern-day digital team is distributed but stacked with work, and retail is a business dominated by the trading calendar. How do you …
  3. Wondrous Stage
    30 mins
13:15
  1. Spectacular Headline Stage
    30 mins
    Delivering frictionless experiences that capture shopper’s interest immediately to overcome shorter attention spans Understanding how retailers can quickly adapt to and embrace the latest trends and t …
  2. Magnificent Stage
    30 mins
    The retail environment in Outdoors has been described as chaotic and challenging, with pockets of brilliance and some disaster thrown in. Our speaker will take us through an ambitious and comprehensiv …
  3. Wondrous Stage
    30 mins
    Maximising Supply Chain Agility To Meet Demand Spikes & Customers’ Speed Expectations  How quickly are customers expecting their products delivered in 2025 and what does that mean for supply chains?   …
13:55
  1. Spectacular Headline Stage
    30 mins
    Evaluating how to quickly become aware of new data threats that are not in the mainstream media Assessing which tech innovations can stand up to more sophisticated data beaches  Placing robust data se …
  2. Magnificent Stage
    30 mins
    When our speaker looked at the very best of eCommerce technology, he noticed some tooling that could transform the holiday business. Trading variables like they were loyalty points made a huge differe …
  3. Wondrous Stage
    30 mins
    Revolutionising fashion retail: the rise of rapid delivery The future of consumers expectations Merging convenience and customisation  From clicks to closets: The customer journey in 90 Minutes
14:35
  1. Magnificent Stage
    30 mins
    The future of retail is personal - everyone says so. Free your store staff to engage more deeply, use the clienteling tool to operate knowing your customer’s tastes and preferences. Make every interac …
  2. Wondrous Stage
    30 mins
    Evaluating how to achieve accurate stock visibility and real time availability for both the retailer and the customer Using technology innovation to ensure the customer can purchase and receive their …
15:15
  1. Spectacular Headline Stage
    45 mins
    The moderator will ask some of the following questions as well as asking the audience to offer some questions of their own:  How are retailers defining omnichannel retailing today and how will this  l …
  2. Magnificent Stage
    45 mins
    Emerging from the social channels are skilled, experienced brand owners who are building personal retail offerings associated with their own channels, and aligned to their audiences. These new arrival …
  3. Wondrous Stage
    45 mins