What is the Retail Technology Show?

Retail is changing fast, and the pressure to adapt keeps growing. Retail Technology Show brings retailers and consumer brands together with the technology providers who can help them solve their biggest challenges.

Join us on 21–22 April 2027 at ExCeL London to explore solutions across AI, ecommerce, supply chain, customer experience and store operations, learn from retail leaders and make connections that move your business forward.


 

RTS
Retail Technology Show

WHY IS TWO DAYS OUT OF THE BUSINESS WORTH IT?

Three programmes run in parallel: the exhibition floor, the conference and content programme, and the networking programme. All three are included in the same pass.
See the whole supplier market in one day

The exhibition floor

Companies exhibiting across payments, EPOS, supply chain, loss prevention, customer experience and store operations, on one floor over two days.

See the whole supplier market in one day

The conference and content programme

Six conference tracks, plus workshops, roundtables, guided show tours and the Future of Retail LIVE stage. All of it is included in a free retailer pass.

See the whole supplier market in one day

The networking programme

The Retailers Lounge, the Access Members Club, happy hours and the BIG Retail Party. Meetings can be arranged in advance through the event app.

Who actually attends, and how many are retailers?

15,000 retail professionals attended in April 2026.

Eleven buying functions

Attendees influence or make purchasing decisions across eleven functions.

IT
eCommerce
Payments
Marketing
Loss prevention
Finance
Supply chain
Profit protection
Operations
HR
Security
Retail Technology Show is a buying-committee event rather than an IT event, which is why a single stand can reach a whole evaluation team.

 

Registered job titles include

Chief Information Officer
Chief Technology Officer
Chief Marketing Officer
Chief Operating Officer
Chief Finance Officer
Customer Experience Director
Brand Director
Business Solutions Manager

 

What technology is on the show floor?

Retail Technology Show is a retail technology exhibition, not a general technology show. Every exhibiting company sells into retail, so the floor is organised around the problems retailers are trying to solve.

PAYMENTS, POS AND IN-STORE TECHNOLOGY

ECOMMERCE AND UNIFIED COMMERCE

HOSPITALITY AND LEISURE TECHNOLOGY

RETAIL MARKETING AND MEDIA

RETAIL AI AND INNOVATION

SUPPLY CHAIN AND LOGISTICS

LOSS PREVENTION AND RETAIL RISK

CYBER SECURITY

CUSTOMER EXPERIENCE AND LOYALTY

Join 15,000 Retail Leaders From Top Brands Including

Testimonials

Chief executives and chairs from M&S, Holland & Barrett and Sephora have attended and spoken about the show

It's huge. People from all around the world are here, and retailers are talking about how it's going to change their business.
Archie Norman
Chairman |  M&S
So many stands, so many partners, so many new learnings. The future is here, so you've got to get yourself here."
Anthony Houghton
Group Chief Executive |  Holland & Barrett
The Retail Technology Show brings people together. It's an incredible environment and everyone is connecting.
Sarah Boyd
Managing Director UK |  Sephora
A real buzz, the sessions have been full, everyone's really engaged, and it makes for an exciting show that people can get a lot out of."
Dan Chasle
Chief Data Officer |  New Look

2026 Speakers - Learn From Retails Brightest Minds

There is no separate conference ticket. A free retailer pass covers all six conference tracks across both days, which in 2026 ran to 125 speakers. Speakers at the 2026 show included:

Missed RTS 2026?

Here from our speakers... 

2027 FEATURE SPONSORS

Interview Aisles:

Quick-fire conversations with some of retail’s most influential leaders, filmed on location in their natural environment, from shop floors to HQs.
Get sharp, authentic insights into leadership, innovation, and the realities of modern retail - all in just a few minutes. 
Stay tuned for future episodes!

Frequently asked questions

Retailers, consumer brands and leisure and hospitality organisations attend free. That covers anyone whose employer sells to consumers, including grocery, fashion, health and beauty, DIY and home, department stores, pureplay retailers, hotels, pubs and restaurants. Technology solution providers and students must buy a pass.

Retail Technology Show 2027 takes place on Wednesday 21 and Thursday 22 April 2027 at ExCeL London. The venue address is One Western Gateway, Royal Victoria Dock, London E16 1XL. It runs across two days in a single hall.

Doors open at 09:00 on both days. Wednesday 21 April closes at 17:00 and Thursday 22 April closes at 16:30. The conference programme runs throughout both days.

egistration for 2027 opens through the register your interest form on this site.

Custom House station serves the venue on both the Elizabeth line and the DLR, and it is a short walk from the west entrance. The show occupies halls S2 to S4. Parking and coach information is on the venue and travel page.

echnology solution providers and service providers must buy a pass rather than register free. Exhibiting is the alternative route, and stands for 2027 can be booked now. Retail Technology Show is a trade event, so entry is limited to people attending in a professional capacity.

The conference is included. There is no separate delegate fee and no additional charge for any session. A free retailer pass covers all conference tracks across both days.

tudents must buy a pass and are not eligible for free entry. Nobody under 18 can be admitted, regardless of pass type. Photo identification may be requested on the door.

REGISTER YOUR INTEREST

Retail Technology Show is FREE to attend for retailers, consumer brands and leisure and hospitality organisations. 

ENQUIRE TO EXHIBIT IN 2027

Showcase your products and retail tech solutions in front of thousands of senior retailers and give your brand a competitive edge.