Clair has extensive operational and commercial leadership gained in large scale businesses. After graduating, Clair’s early career was in retail with Boots in a variety of operational leadership roles. In 2003, she moved to Costa Coffee where she rose through a series of operational leadership roles in both the owned and franchised operation, culminating in the role of Chief Operating Officer for the UK where she was accountable for UK operations, property and business change across 1,100 stores. In 2016 she was appointed Managing Director for Costa in the Middle East and Asia, responsible for driving significant expansion and growth in the region. She renegotiated key franchise partnerships and launched both a new store proposition and digital loyalty schemes in market. Clair joined Greene King in 2020 as Managing Director for Greene King pubs where she manages 879 pubs split into 4 separate operating brands.