x-hoppers

Stand: C40
Customer Experience & Retention Data & Analytics Workforce Management Fraud & Loss Prevention Store Operations
x-hoppers

x-hoppers is a complete retail communication solution that combines wireless headsets, a robust cloud-hosted communication system, QR code call points and AI-powered features to improve the in-store experience. Powered by Wildix, a global UCaaS leader with 20 years of industry experience, x-hoppers connects shop floor assistants to one secure channel where they can instantly collaborate and receive incoming calls and notifications, including AI-driven theft-detection alerts, streamlining processes and reducing shrink. With over 250 integrations, including an AI assistant, x-hoppers cuts training time in half and empowers shop assistants with all the tools they need to provide an outstanding in-store experience. 

 

Address

Rolt house, Coventry Canal Basin
St. Nicholas
Coventry
West Midlands
CV14LY
United Kingdom

News

x‑hoppers Wins Gold for ‘Tech for Good’ at 2025 Merit Awards for Telecom
Recognized for Driving Positive Change Through AI and Empowering Retail Frontline Workers
1 Results

    Products

    Retail headset system & in-store analytics solution
    Grow your sales efficiency through better communication, all while collecting crucial in-store analytics data with x-hoppers, the complete retail headset system.
    Serve customers faster through real-time alerts to the headset
    Our dynamic QR code-based call points are easy to strategically place around the store or on specific products, allowing your team to instantly know where a customer is and their needs each time a not …
    Provide information on demand with our AI assistant
    Our AI assistant provides live answers to spoken questions, giving your store associates instant access to product information, stock levels and procedures so they can confidently answer customer ques …
    Detect in-store incidents and theft attempts with AI video alerts (AIVA)
    Our computer vision AI identifies thefts, suspicious behavior and even customers looking for help, sending discrete, real-time audio alerts straight to the x-hoppers headsets, reducing theft and boost …
    4 Results

      Video

      How x-hoppers increases in store conversions
      Losing customers due to long wait times and unavailable staff?
      How x-hoppers decreases training time
      Can store associates be product savvy from day one? They can with x-hoppers!
      How x-hoppers prevents theft
      Don't let runaway shrink hurt your bottom line and destroy the in-store shopping experience.
      3 Results
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