Rogers & Hollands Delivers a Sparkling Omnichannel Customer Experience
For four generations, the retailer has delivered sparkling customer service at its stores and online. To continue to provide its customers with a high-touch and high-quality shopping experience, Rogers & Hollands and Ashcroft & Oak implemented Oracle Retail Xstore Point-of-Service, Oracle Retail Customer Engagement Cloud Services, and Oracle Retail Order Broker Cloud Service at its 72 stores with the support of OPN partner BTM Global. With the modern Oracle Cloud for Retail platform, the brand has gained complete mobility, greater inventory visibility, and an endless aisle to fulfill orders anywhere, anytime to meet customers’ real-time needs across channels.