Integrating and rolling out Sitoo POS in 200 stores in just 4 months

Sitoo Stand: F30

In April, American sports chain Rally House became the first major customer in the US to sign a partnership with Sitoo – and by August they had already implemented the Sitoo Point of Sale and the underlying Unified Commerce Platform in around 200 stores across 18 states.

Rally House prides itself in being the ‘go to’ store for localized sporting goods with an immense range of products and assortments representing local NCAA, NFL, NBA, MLB, NFL and MLS teams. Their mission is to provide customers with the best shopping experience possible while maintaining exceptional service from the moment someone steps into their stores – and they’re investing in market-leading retail tech to make this happen

Aaron Liebert, Rally House CEO, explains: “We had a legacy POS system in place that wasn’t omnichannel and wasn’t integrated with our website or with our other stores. It was a simple and slow POS.”

“After a lot of research, we found Sitoo not only had all of the features – and more – that we needed but it was also great value – specifically in terms of rollout and implementation. Most of the POS solutions we looked at were not out-of-the-box and the implementation fee was more than the subscription fee. We don’t have a team of 25 developers to work on a million dollar implementation over two years. We needed something quick, seamless, and hassle free.”

"We signed the contract in April and we were live in all our stores by the end of August. I think you’d be hard pressed to find a company with over 100 stores that would be able to roll out the solution as quickly as we did."

Alongside a fast, smooth implementation, Liebert says the feedback from the stores has been extremely positive.

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