Furniture Village and Red Ant - evolving the retail experience
Red Ant’s clienteling app for Furniture Village delivered:
- Full catalogue of products and customer information, including profile, preferences and wishlists
- Ability to host pre-booked appointments with customers
- Recording of all items discussed and the ability to complete the purchase immediately, or add items to the customer’s shortlist for them to return to later
- Full basket and shortlist integration to ensure that customers have all the information they need
- The ability to complete at home, with full attribution to the sales consultant and store targets