EDF powers up customer satisfaction with Dynatrace

Dynatrace Stand: S62

EDF recognised the need to enhance customer satisfaction and innovate in a competitive market. Here, Jodie Kovacs, Senior Solution Architect at EDF shares how they achieved this by bringing engineering back in-house, adopting an agile DevOps model, and partnering with AWS for cloud innovation. “EDF has become a pioneer within five years because of our focus on innovation, and Dynatrace has been vital in that by transforming our digital customer experiences.” Jodie also shares how using innovative technologies like Dynatrace is helping drive a cultural shift to attract and retain good talent. 

https://www.dynatrace.com/customers/edf/

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