Clienteling app for Chalhoub Group
Red Ant partnered with Chalhoub Group to deliver a clienteling solution that offers:
- 16% increase in AOV over non-clienteled sales
- Comprehensive customer book and profile, including past purchases, preferences and recommendations
- Access to full product catalogue
- Customer dashboard including category spend, purchases, wishlists and recommendations
- Personalised messaging and communications
- Face-to-face consultations - integration with appointments schedule and configurable modular process
- Two-way integration with CRM system
- Secure payment options and delivery tracking