Imagine a virtual shopping assistant that understands customer intent, provides personalized product recommendations, and guides them through the purchase journey. This is the power of Wursta’s Virtual Interactive Concierge. By embedding virtual agents across web and mobile apps, AI delivers personalized, nuanced conversations with intent and contextual awareness. Our Virtual Interactive Concierge solution combats search abandonment, while delivering:

• Personalized Shopping – AI-powered virtual agents deliver interactive, real-time assistance, providing personalized product recommendations and engaging with customers directly
• Intuitive Search – Enhance your customer experience with natural language search technology to understand intent and deliver accurate and relevant results, significantly reducing search abandonment
• Customer Insights – Real-time insights and analytics from customer behaviors enable data-driven business decisions necessary to successfully improve customer satisfaction and top line growth