Built with game-changing cloud-native technology our platform is designed for seamless integration, enabling Unified Commerce with real-time data across all sales channels.

Higher Customer Demands

Shopping is cross-channel. Almost all retail spend is influenced by a store and almost all in-store shopping is influenced by online. Your customers want all prices, stock levels, orders, and the information you hold on them to be unified which requires all your systems to work together in harmony.

Unified Commerce

Unified Commerce is when all sales channels exchange product, inventory, order and customer data in real time. With one truth and full transparency across all touchpoints you can provide a unified experience for customers regardless of channel. The Sitoo solution makes this a reality.

Omnichannel Fulfillment

With real-time Endless Aisle and unified stock capabilities, we help you amplify in-store, cross store and cross channel fulfillment possibilities. Easily integrate to eCom and Marketplaces to visualize in-store stocks online, activate click and collect and handle online returns in store. Use store inventory to support online order fulfillment or, if needed, turn your stores into mini fulfillment centers or dark stores.

Real-Time Inventory Management

With a single real-time view of all in-store, online and ‘elsewhere’ inventory and built-in inventory management tools, we make it easier for retailers to improve accuracy, maximize inventory availability and minimize excess inventory. Unified stock allows you to optimize stock flows and deliver on all omnichannel scenarios to provide your customers with a unified shopping experience.

Multiple Warehouse Management

Sitoo allows for multiple warehouse entities per store, generally defined as sellable, non-sellable and reclaim. Decide if a specific sellable warehouse should be available, or just visible, through other stores or online sales channels. To simplify cross-store sales you can also designate “nearby stores”. The Retail Platform enables a unified view for retail management, store associates and customers across all channels.

Enhanced Product Information in Real Time

Real-time synchronization ensures you have the same information everywhere and that changes made are instant in all channels. Through seamless integration, enhanced master product data can be provided through a third party system. Product information, images, VAT and Sales Tax groups and more can also be managed through the Retail Platform.

Unified Customer and Order Data

The platform allows you to track order status across channels and communicate seamlessly with other retail systems. With a 360° view of your customer’s order history and their interaction with your brand, you can always connect with your customers in a relevant way. Deliver great service, boost up sales and turn cross-channel returns into exchanges, always making sure the customer gets what they want.

Price and Promotion Management

The Retail Platform provides a promotion engine supporting a wide variety of campaign types like cart, product, bundle, mix & match and influencer codes. Campaigns can be connected to a specific pricelist and be defined as central or local. With an integrated loyalty program, discounts and promotions can be linked to certain member groups or even be personalized. The possibilities are immense.

Real-time Insights & Reports

Make business decisions based on data. Pull real-time data via Sitoo REST API and/or configure localized reports in the Backoffice. To help boost teamwork and individual performance, you can also set up customized dashboards for your sales associates. You’ll also save time and prevent mistakes with automated Z-reports and coding.