17 Mar 2025

Software Administration as a Service

IntelliQA Stand: U48

Focus on Your Core Business. We'll Handle the Admin.

Our service model frees you from the administrative burden of user and data maintenance. By entrusting these tasks to our expert team, you can concentrate on your core procurement activities. We'll provide efficient, reliable support, along with valuable insights and suggestions to help optimise your operations.

Expert Installation - Seamlessly deploy and set up your software solutions tailored to your specific needs.

Daily System Management - Optimise your software environment through ongoing monitoring, maintenance, and troubleshooting.

System Upgrades - We keep your software up-to-date with the latest features and security patches, ensuring optimal performance and compliance.

 

Adhoc Requests – You ask we deliver

We understand that your IT environment is dynamic and ever-evolving. That's why we offer flexible, ad-hoc services tailored to your specific requirements. Whether it's a one-time project, a specialised request, or a new service inquiry, our team is ready to assist you.

Our commitment to you:

Rapid Response: We prioritise your requests and respond promptly.

Expert Solutions: Our skilled technicians provide tailored solutions.

Transparent Communication: We keep you informed throughout the process.

 

Different needs, different use cases

We understand that not all organisations are the same. Our comprehensive license management service ensures you have the right number of licenses at the right price. We monitor your license usage, identify optimisation opportunities, and leverage our vendor relationships to secure cost-effective solutions.

 

First Line Support

By buying software from us or using our experts to manage your tooling, you can experience seamless support for your software. Our dedicated team offers first-line assistance, resolving issues promptly and effectively. Leveraging our close ties with vendors, we can escalate issues out of reach directly to their support teams, ensuring faster resolution and minimising disruptions to your operations. 95% of issues are resolved by our support without having to consult the vendor.

 

Our Tooling Expertise

IntelliQA specialises in a ray of tools. We’re proud to have strong partnerships with ICC Solutions, Keysight's Eggplant, Planview, and OpenTexts, an array of tools. Our expert knowledge has helped customers win many awards, including the European Software Test Awards. We’re also proud to offer migration assistance as a service included in SAaaS, allowing you to switch tools stress-free.

OpenText:

Loadrunner enterprise

UFT

ALM

Planview:

PlanviewHub

Keysight:

Eggplant

Can't find your tool? Contact us for migration assistance if you wish to switch to a new tool.

 

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