Order Management System
Order Management Systems (OMS): Unify stock, optimize orders, enhance customer experience. OneStock - proven, customer-centric choice.
OMS streamlines customer orders across channels. It unifies stock data and optimizes order orchestration. Key components:
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Stock Unification: Creates a single stock view across all channels, reducing unavailability and boosting satisfaction.
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Order Orchestration: Maximizes order efficiency, turnover, and digital service benefits (Ship from Store, Order in Store, Click & Collect etc.).
OMS covers the entire order journey:
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Stock Consolidation
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Customer Order Handling
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Order Orchestration
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Payment & Confirmation
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Dispatch & Returns Management
Unlock digital solutions with OMS:
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Combat unavailability: Order in Store, Ship from Store, Future Stock.
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Enhance online journeys: Click & Collect, Delivery Promise, Returns Management.
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Elevate in-store experiences: Mobile POS, Order in Store, In-Store Returns.
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Optimize logistics: Scalable Store Fulfillment.
Relevant for B2B and industry, OMS enhances stock management, connects with 3PLs, and more.
Benefits of OMS:
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Faster stock clearance
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Increased sales & margins
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Enhanced customer satisfaction
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Avg. 25% web sales increase
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ROI in just 4 months.