Loyalty & Customer Engagement
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Engage and build customer loyalty with Trust Retail's Loyalty solution. Designed to enhance customer engagement through real-time validation of entitlements and loyalty mechanics, supported by an easy to use app branded to look and feel like your business. Its modular architecture seamlessly integrates with existing commerce platforms and your broader retail technology ecosystem, providing a consistent customer experience across channels.
By offering bespoke configuration and integration, Trust Retail's Loyalty solution empowers retailers to foster stronger customer relationships, ensuring a personalised and authentic omnichannel experience.
Benefits for your business:
Basket Size: Personalised, and compelling offers trigger additional product sales above customers' "baseline" intended buys
Increased Purchase Frequency: Personalised shopping experiences incentivise customers to repeat transactions
Customer Retention: Better loyalty rewards provide more incentive for customers to return and not switch retailers
Visibility of Data: Utilise real-time visibility of promotional campaigns, including supplier funded campaigns