Choose IPI and your business is in safe hands. Powered by Genesys Cloud CX – the industry’s #1 cloud CX platform – you get an all-in-one, omnichannel Contact Centre and employee collaboration solution with advanced routing, real-time reporting and analytics. The solution also includes a simple unified desktop for managing voice, video, chat, mobile and social interactions.

• Analytics and Reporting
• Collaboration Tools
• Digital
• Omnichannel Desktop
• Outbound
• System Integrations
• Customer Self-Service
• Workforce Optimisation
• Cloud Security

Learn more about IPI and Genesys Cloud here: https://eu1.hubs.ly/H0hP1DJ0