Crave’s Digital Assistant - How It Works

• Real-Time Product Availability - Shoppers can instantly check if their size, color, or style is available—no guesswork, no searching for an associate. Digital Assistant provides up-to-the-minute stock details, letting customers know whether an item is on the shelf, in the stockroom, or available online for delivery or pickup.

• On-Demand Size & Style Requests - No more wandering the store or waiting for assistance—shoppers simply tap to request the item they want, and an associate brings it directly to them. Whether they need a different size, an alternative color, or a better fit, Digital Assistant ensures they stay engaged and ready to buy.

• AI-Powered Product Discovery - Helping shoppers find more of what they love, faster. Digital Assistant suggests similar styles, complementary pieces, and best-selling alternatives—curated in real-time based on the products they’re exploring. This ensures customers don’t just find what they came for—they discover what they didn’t even know they wanted.

• Seamless Omnichannel Shopping - If an item isn’t in stock, the shopping journey doesn’t end—it evolves. With one tap, shoppers can see online availability, reserve items for in-store pickup, or complete their purchase immediately for home delivery. Digital Assistant ensures no sale slips through the cracks, even when inventory is limited.

Why You'll Love the Crave's Digital Assistant™️

• Keeps Shoppers Engaged, Reduces Walkouts
  Customers get the answers they need—without waiting.
• Supports Store Teams, Especially During Peak Hours
  Enables service at scale, even when associates are busy.
• In-Aisle Service Without Interruptions
  Shoppers stay in their flow while associates bring requested items to them.
• Smarter Data for Better Decisions
  Track product demand, optimize inventory, and measure engagement impact.