Clienteling
Red Ant’s clienteling solution provides everything store associates need to manage their customer relationships in a single, integrated app. Built using our retail platform RetailOS and integrated directly with both business data and lifestyle content, it provides a complete, one-to-one connection between customers and store associates, to deliver the next level of personalised service and increase sales.
- In-depth customer insight (information, profiles, wishlists etc) with a focus on data completeness
- Share products and inspiration with seamless content integration
- Personalised communications via the customer's preferred method - email, WhatsApp, SMS and more
- Notification centre for reminders, engagement alerts, next best action and messages
- Secure, auditable and permanent contact history
- Seamless checkout and flexible payment options for in-store, online and complete-at-home purchases
Powerful results
- 30,000 customer facing hours released
- 37% increase in AOV
- 80% faster to place an order and 85% reduction in errors