With a heritage built on the highest commitment to craft, quality and service, Partridge Jewellers recognises the value of clienteling in delivering exceptional customer experiences – the Red Ant team is working with them to introduce: 

• Customer book and profile, including data capture and lookup with past purchase, status, preferences and personalised recommendations​ 

• Access to full product catalogue, allowing users to view products, review prices and product description and add products to a customer profile or basket, which can be emailed to them​ 

• Configurable analytics with spend by customer, products and categories​ 

• Integrated personalised consultations, messaging and communications ​ 

• Two-way integration with CRM system for a single customer view​ 

• Secure payment options and delivery tracking​ 

Grant Partridge, Partridge Jewellers’ Managing Director, said: ‘Our 160-year legacy is founded on building personal relationships with our customers – RetailOS will enable us to elevate their experience even further.’  

Emma Newman, Red Ant’s Head of Client Success, said: ‘It’s a privilege to partner with a business that is wholly dedicated to excellence in customer service. We’re looking forward to working together to offer a truly personalised in-store experience.’