In just a few years, major changes have caused uncertainty for retail. Between the pandemic, supply chain contraction, labor shortages, and more, retailers have learned how to be agile to keep their businesses growing. To meet the ever growing demands of a shifting marketplace, the need for new technology and processes and the ability to quickly adopt them is paramount to success. In an article on Forbes, Francois Chaubard identifies two big issues haunting big-box retailers, the cause of those issues, and the necessary treatment.