From 'Bricks to Clicks’: Navigating the Retail Revolution
Discover what shoppers in four key markets – U.S., UK, Germany, and Sweden – think about mobile and IoT technology in retail:
Read more: https://soti.net/industries/retail/mobility-report/
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Personalized In-Store Experiences
76% of consumers want personalized in-store experiences from mobile devices.
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Faster Shopping Experiences
67.3% of consumers believe that retailers who utilize mobile technology provide a faster shopping experience.
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Emerging Delivery Methods
31.4% of consumers are comfortable with emerging delivery methods
such as delivery drones. -
More Likely to Be Repeat Shoppers
30.6% of U.S. consumers are more likely to return to stores that provide a better technological experience.
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Scan-As-You-Shop Technology
50.7% of Swedish consumers believe scan-as-you-shop technology
improves the in-store shopping experience. -
Facial Recognition and Beacon Technology
The U.S. (48.1%) and Sweden (37.5%) are most excited about retail innovations like facial recognition and beacon technology