The interviewer will ask some of the following questions as well as asking the audience to offer some questions of their own:

• In today’s fast-paced market, how can retailers balance the need for speed with investment and managing risk? Which factors help retailers determine where to take calculated risks?
• With consumers becoming more conscious of ethical business practices, how can retailers integrate responsibility into their business models, especially in the wellness space?
• How are Holland & Barrett using technology and store innovations to create a more personalised shopping experience for their customers?
• Holland & Barrett wants to position itself as a go to partner for wellbeing and wellness. Can you share how you plan to help customers take more control of their health, particularly through initiatives like H&B&Me?
• Last year, your company won the Retail Week Customer Experience Gamechanger Award.  How does Holland & Barrett approach customer experience and how is it differentiating itself in this area? 
• Holland & Barrett have recently launched a wellness solutions and transformation division.  Can you elaborate on this and any key learnings that have been achieved? 
• As the wellness industry continues to evolve how has Holland & Barrett ensured it’s owners and investors are aligned to the strategic direction of its transformation? 
• What advice would you give to retailers who want to maximise their growth potential in 2025?