Presentation: Enhancing Omnichannel Customer Experience, Stock Accuracy And Operational Efficiency Via Innovations In Distributed Order Management

03 Apr 2025
Wondrous Stage
SUSTAINABILITY, SUPPLY CHAIN & EFFICIENCY
  • Understanding why distributed order management is a critical part of Dune’s digital transformation strategy for customer experience excellence 
  • Discovering how Dune are fully leveraging their store estate and empowering store teams with Click & Collect, Order in Store and Ship from Store  
  • Evaluating how Dune are improving inventory accuracy to reduce overselling and underselling
  • Increasing margins with improved sourcing and competitive allocation
  • Assessing  real-life examples of the latest innovations in distributed order management
Speakers
Andy Grainger
Andy Grainger, Chief Information Officer - The Dune Group
Joe Till
Joe Till, Director - OneStock