Employee engagement presents a significant challenge for organisations grappling with low morale, productivity, and workforce retention rates. According to Gallup, 77% of employees feel disengaged at work, with frontline workers facing even greater challenges. We spoke directly with frontline workers to understand why, gaining valuable insights into their unique needs and perspectives.

In this session, HR tech expert Luke Boshoff will dive into these raw frontline perspectives and extract actionable insights for you, including:

• Explore why companies consistently fail to engage frontline employees,
• What frontline employees think and want,
• Real-world success stories from well-known companies like McDonald's Germany and German retail giants REWE and EDEKA,
• How to pick engagement solutions that embrace the diversity of your frontline workforce